Sewage Backing Up? What to Do Right Now (Step-by-Step)

Quick Answer: Stop using water immediately. Contact a professional drain cleaner right away. A sewage backup is a health hazard and can cause thousands in water damage if not addressed within hours.

Raw sewage in your home or yard is an emergency that requires immediate action. Here's exactly what to do to protect your health, minimize damage, and get professional help fast.

Sewage Backup: Immediate Steps

Step 1: Stop Using Water

Stop using all water immediately—toilets, showers, sinks, laundry. Every drop you use will back up and worsen the problem. If water keeps coming up into your home, move to a safe area.

Step 2: Call a Professional Immediately

This is not a DIY situation. Call (720) 500-6955 immediately for emergency service. We respond within 30 minutes for sewage backups.

Step 3: Protect Your Health

Sewage contains harmful bacteria and viruses. Avoid contact with backup water. Wash hands thoroughly if you've touched contaminated areas. Keep children and pets away.

Step 4: Document the Damage

Take photos and videos of the backup and any water damage for insurance purposes. Make a list of affected areas and belongings.

Step 5: Contact Your Insurance Company

Report the backup to your homeowner's insurance. Some policies cover sewage backups; others don't. Know your coverage.

Health Risks of Sewage Backup

• Bacteria: E. coli, salmonella, and other pathogens cause serious illness
• Viruses: Hepatitis A and other viruses can spread rapidly
• Parasites: Various parasitic infections
• Respiratory Issues: Mold growth after backup causes breathing problems
• Skin Infections: Contact with sewage can cause infections

Don't Try to Clean It Yourself

Sewage backup cleanup requires professional-grade equipment and hazmat protocols. DIY cleanup risks serious health problems. Professional remediation companies have proper equipment, training, and insurance.

After the Backup is Cleared

• Hire a professional restoration company to clean and sanitize affected areas
• Discard contaminated items—don't try to salvage them
• Get a camera inspection to identify why the backup occurred
• Consider hydro jetting to clear any remaining buildup
• Discuss preventive maintenance to avoid future backups